Question 1

What is waterjet cutting and how does it work?

Accepted Answer

At Tri-State Waterjet, we use ultra-high-pressure water — sometimes mixed with abrasive garnet — to cut materials with extreme precision. Guided by computer-aided design (CAD) and CNC controls, the waterjet stream produces smooth, accurate edges without heat or distortion, making it ideal for complex shapes and delicate materials.

Question 2

What materials can you cut?

Accepted Answer

We serve customers across New York, New Jersey, and Connecticut, cutting a wide range of materials:
 • Metals: steel, stainless, aluminum, copper, brass, titanium
 • Plastics and composites: acrylic, HDPE, carbon fiber, fiberglass
 • Stone and tile: marble, granite, ceramic, porcelain
 • Glass, foam, rubber, gaskets, and more
 Because waterjet cutting doesn’t use heat, even reflective or heat-sensitive materials can be processed safely.

Question 3

How thick can a waterjet cut?

Accepted Answer

Depending on the material, we can cut up to several inches thick. Soft materials like foam can be cut in very large thicknesses, while dense metals and stone are typically limited by machine capacity. Send us your specs and we’ll confirm the maximum thickness for your project.

Question 4

How precise are your cuts?

Accepted Answer

Our advanced waterjet systems achieve tolerances within a few thousandths of an inch, depending on the material and design complexity. This makes waterjet cutting ideal for parts requiring accuracy without heat-affected zones.

Question 5

Do you offer design or CAD support?

Accepted Answer

Yes. Tri-State Waterjet provides complete computer-aided design services. Whether you bring a sketch, a PDF, or a DWG/DXF file, we can create or refine the CAD drawing, ensuring your part is optimized for smooth, efficient cutting.

Question 6

What file formats do you accept?

Accepted Answer

We accept most industry-standard files, including DWG, DXF, IGS, STEP, and PDF. If you don’t have a digital file, our team can convert your concept into a cut-ready design.

Question 7

What sizes or shapes can you cut?

Accepted Answer

Our machines handle small components, large panels, and intricate profiles with equal ease. From basic circles and straight edges to complex logos, gears, or architectural panels, we can cut almost any 2D shape.

Question 8

How does waterjet cutting compare to laser or plasma cutting?

Accepted Answer

Waterjet cutting produces no heat-affected zone, preserving the original properties of your material. It also works on reflective or heat-sensitive surfaces that lasers or plasma may damage. While lasers may be faster on thin sheet metal, waterjet cutting excels in versatility, thickness range, and edge quality.

Question 9

Can I provide my own material?

Accepted Answer

Absolutely. Many customers supply their own stock, provided it meets flatness and quality requirements. We can also source material on your behalf — from metals and glass to stone slabs and composites.

Question 10

What kind of edge finish should I expect?

Accepted Answer

Most projects come off the waterjet with a clean, satin-smooth edge that needs little or no secondary finishing. For ultra-fine finishes or polished edges, we can recommend post-cut options.

Question 11

How long does it take to complete an order?

Accepted Answer

Lead times vary by project size, material, and complexity. Simple jobs are often turned around in a few business days, while larger or intricate projects may require additional time. We’ll provide a clear estimate when quoting your job.

Question 12

How is pricing determined?

Accepted Answer

Pricing depends on material type and thickness, cut complexity, part quantity, and whether we’re sourcing material or you provide it. Send us your drawing or concept for a fast, no-obligation quote.

Question 13

Are there materials you cannot cut?

Accepted Answer

Most materials can be cut with a waterjet, but tempered glass, certain ceramics, and extremely brittle items may require special handling or may not be suitable. We’re happy to review samples and advise on feasibility.

Question 14

Is waterjet cutting environmentally friendly?

Accepted Answer

Yes. Waterjet cutting uses a clean stream of water and garnet abrasive, producing minimal dust or fumes. We recycle water where possible and dispose of abrasive according to environmental standards.

Question 15

How do I request a quote?

Accepted Answer

Email us your drawing or sketch, include material type and thickness, and describe your timeline. We’ll prepare a detailed quote and, if needed, help you finalize the design.